Appeon Inc., together with its subsidiaries and affiliates, (collectively “Appeon”) collects, uses, and shares information about you. This Privacy Statement describes our privacy practices and your choices with respect to the information that we collect through our websites (for example, www.appeon.com)and our software products (for example, Appeon PowerBuilder) operated by us from which you access this Privacy Statement (the “Services”).
1.COLLECTING YOUR INFORMATION
In general, you can visit www.appeon.com (the “Site”) without revealing any information that identifies you as an individual (“Personal Information”). However, some areas of the Site andother Services require you to provide Personal Information to access or use.
The Personal Information Appeon collectsinclude but not limited to your name, address, phone number, email address, billing information, profile picture, and social media ID. Some personal information is mandatory and some is under your control.
Appeonalso collects informationabout you that does not identify you personally (“Aggregate Information”). Aggregate Informationinclude but not limited to browser and device information, software application usage, demographic or other information provided by you, and aggregated information collected through cookies.
Appeon collects information in a variety of ways, which include but not limited to information provided by you, partners, Google Analytics, cookies, pixel tags, embedded hyperlinks, log files, and device identifiers. You can limit our collection of information by downloading the Google Analytics opt-out browser add-on, disabling or restricting cookies, and so on. If, however, you do not accept cookies or device identifiers, you may experience some inconvenience or errors in your use of the Services.
2.USING YOUR INFORMATION
The information Appeon collects helps us to serve you better, and it would be impossible for us to carry out our obligations without collecting any Personal Information. However, Appeon willonly use PersonalInformation as described in this Privacy Statement and/or in the way we specify at the time of collection.
Some of the ways Appeon may use your Personal Information include but are not limited to:
- Responding to your inquiries or requests.
- Fulfilling your order, including processing your payment, providing customer service, and delivering your order.
- Keeping you up-to-date on the latest product announcements, software updates, security patches, special offers, and other valuable information.
- Notifying you about important administrative information, such as changes to our terms, conditions, and policies.
- Facilitating community features, such as posting content to the Site, sharing content via social media, and recognizing your contribution to the community.
- Conducting questionnaires and surveys in order to improve or expandthe Services.
- Meeting contractual or legal obligations, including but not limited to audits, fraud monitoring and prevention, and maintaining and supporting the Services.
3.SHARING YOUR INFORMATION
In general, Appeon does not share Personal Information with any third parties unless it is necessary to do so to properly serve you, meet our contractual obligations, and comply with the law. When Appeon does share Personal Information, we do our best to only provide third parties with what is minimally necessary. And we only work with third parties that respect your privacy as much as we do.
Appeonshares certain Personal Information with service providers, business partners, or contractors in order to provide a requested service or transaction, including order fulfillment, payment processing, customer service, technical support, IT services (Webinar hosting, email delivery, etc.), and event management. In certain countries, Appeon works with business partners or affiliates to provide localized sales and/or after-sales service, in which case you may be contacted by our partner.
Appeon does not sell or rent your Personal Information to third parties for advertising purposes. Only if you grant us permission to do so, we will share Personal Information with a limited number of third partiesthat offer products or services we feel would be of great interest to you.
Circumstances may arise in the future where, whether for strategic or other business reasons, Appeonmay sell, buy, merge or otherwise reorganize its business. Such a transaction will most likely involve the disclosure of Personal Information to prospective or actual purchasers or sellers and possibly to other third parties that are involved in the transaction process.
Please keep in mind that while rarethere are potentially other scenarios where we may need to share your Personal Information with third parties: (a) as required by the law or legal process; (b) as requestedby government authorities; (c) to protect our business; and (d) to protect the rights, privacy, safety, or property of Appeon, you, or others.
4.SECURING YOUR INFORMATION
Personal Information may be stored and processed in your region, in the United States, or in any other country where Appeon or service providers maintain facilities. We take steps to ensure that the data we collect is processed according to the provisions of this Privacy Statement.
Regardless of where your data is stored, Appeon is committed to securing the Personal Information you share with us. We use a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Information from unauthorized access, use or disclosure. However, no data transmission or storage system can be absolutely secure, and exploits can occur at any point in the chain, even your own computer or mobile device. As such, if you suspect your interaction with us is no longer secure please contact us immediately.
5.MANAGING YOUR INFORMATION
You have certain choices in how Appeon uses your Personal Information for marketing purposes.You may opt out from marketing communications as follows:
- From Third Parties: If you would prefer that we not share your personal information on a going-forward basis with unaffiliated third parties for their direct marketing purposes, you may opt out of this sharing by contacting us at email@example.com.
Appeon will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Statement unless a longer retention period is required by applicable law or regulations.
If you wish to close your account you may do so by contacting us at firstname.lastname@example.org. After account closure there may still be residual information that remains within our databases or other records.
7.HOW TO CONTACT US
If you have questions about this Privacy Statement, please contact us.
Attention: Marketing Department
1/F Shell Industrial Building
12 Lee Chung Street
Chai Wan, Hong Kong
CHANGES TO OUR PRIVACY STATEMENT
Appeon may reviseits privacy practices from time to time. The revision date below indicates when this Privacy Statement was last revised. Any changes will become effective when we post the revised Privacy Statement on the Services. Your continued use of the Services following these changes means that you accept the revised Privacy Statement.
Revised and posted as of 1 November 2016.