Known issues for licenses

For InfoMaker which is activated using an online license, if it is not connecting with the Appeon license server for over 5 days (due to reasons such as the machine has been disconnected from Internet for over 5 days, or the InfoMaker IDE has not been launched for over 5 days), the local license file will be removed; and if the same account is used to log in to InfoMaker, the message "You are already logged in" appears. If this happens, please ask your license administrator to go to the Appeon web site and log out the problematic account there; and then you will be able to log in and activate InfoMaker again using the same account.