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Hi Alex,

Thank you for submitting the ticket.  


We now acknowledge this ticket to be an enhancement request and will record and track it internally in our enhancement management system. At the same time, we are closing the ticket here because this support system is for handling standard support services but not for maintaining enhancement requests.  

Please note that despite its "Closed" status, you are welcome to come back here and leave further comments or query the relevant development progress on this ticket.  


Thanks,

Julie

Hi Alex,

Thank you for submitting the ticket.  


We now acknowledge this ticket to be an enhancement request and will record and track it internally in our enhancement management system. At the same time, we are closing the ticket here because this support system is for handling standard support services but not for maintaining enhancement requests.  

Please note that despite its "Closed" status, you are welcome to come back here and leave further comments or query the relevant development progress on this ticket.  


Thanks,

Julie

Hi Alex,

Thanks for your detailed explanation.
We will submit this for an internal review and will keep you updated!

Regards,
Mark Lee

Hi Alex,

Thanks for your detailed explanation.
We will submit this for an internal review and will keep you updated!

Regards,
Mark Lee

Thank you Mark for your reply.  We choose to implement  PDF save as  using option  #1 can set all DataWindows in the current application at one time.   I really find it redundant that when you save as to PDF that you need  a second setting in the Data Export to allow the use of the paper size and orientation from print specification.  in my opinion it should be defaulted to use the print specifications,  but allows you to specify another paper size if you really don't want to use the print specifications already defined when you export.

Thank you Mark for your reply.  We choose to implement  PDF save as  using option  #1 can set all DataWindows in the current application at one time.   I really find it redundant that when you save as to PDF that you need  a second setting in the Data Export to allow the use of the paper size and orientation from print specification.  in my opinion it should be defaulted to use the print specifications,  but allows you to specify another paper size if you really don't want to use the print specifications already defined when you export.

Hi Alex,
 
Thanks for reporting this problem.
1. Regarding enabling NativePDF for all DataWIndow, you can enable the "Always use NativePDF! method for PDF export" setting without the need to set “Method = NativePDF!” in code.
 
You can refer to the following link for detail
https://docs.appeon.com/pb2021/pbug/ch06s02.html#Saving_as_PDF_using_PDFlib 
 
Additionally, when you add new DataWindow in PB 2019 R2 and later versions, it also always default to NativePDF.
 
2. Regarding the “Use paper Size from Print Specifications = ON” enhancement request，
we will submit this issue to our development to further analyze the issue. 
It will take some time to reach a conclusion. 
We will keep you updated!

Regards,
Mark Lee

Hi Alex,
 
Thanks for reporting this problem.
1. Regarding enabling NativePDF for all DataWIndow, you can enable the "Always use NativePDF! method for PDF export" setting without the need to set “Method = NativePDF!” in code.
 
You can refer to the following link for detail
https://docs.appeon.com/pb2021/pbug/ch06s02.html#Saving_as_PDF_using_PDFlib 
 
Additionally, when you add new DataWindow in PB 2019 R2 and later versions, it also always default to NativePDF.
 
2. Regarding the “Use paper Size from Print Specifications = ON” enhancement request，
we will submit this issue to our development to further analyze the issue. 
It will take some time to reach a conclusion. 
We will keep you updated!

Regards,
Mark Lee

thank you Chris for your prompt resolution of the issue we reported.

thank you Chris for your prompt resolution of the issue we reported.

Hi Alex;

   Thank you for confirming that my settings worked OK for you!

   I will now transfer this ticket though over to the main Support / Engineering team for their review & consideration as an enhancement suggestion as per your initial feedback. 

Regards ... Chris

Hi Alex;

   Thank you for confirming that my settings worked OK for you!

   I will now transfer this ticket though over to the main Support / Engineering team for their review & consideration as an enhancement suggestion as per your initial feedback. 

Regards ... Chris

thank you soo much Chris!

thank you soo much Chris!

yes after following your suggestions it has corrected the issue I have observed,  please close the ticket.  and if possible please look at my suggestions.

yes after following your suggestions it has corrected the issue I have observed,  please close the ticket.  and if possible please look at my suggestions.

Hi Alex;

  I assume that the NativePDF feature is now working OK for 11 x 17 on your PB App DWOs as well - after setting the DWO properties to the ones I recommended?

Regards ... Chris

Hi Alex;

  I assume that the NativePDF feature is now working OK for 11 x 17 on your PB App DWOs as well - after setting the DWO properties to the ones I recommended?

Regards ... Chris

paper  size in data export does not list all the values found in print specifications 41 types . 

Data Export
1) Method = NativePDF!
2) PDF Conformance = None
3) Use paper Size from Print Specifications = ON

paper  size in data export does not list all the values found in print specifications 41 types . 

Data Export
1) Method = NativePDF!
2) PDF Conformance = None
3) Use paper Size from Print Specifications = ON

i see you need to specify these additional settings for the data export,  enhancement request can we then set these values to default based on the application preference to use native PDF,  method defaults to NativePDF!,  use the paper size from the print specification defined for the datawindow default to yes.

application 
additional properties 
pdf export

Data Export
1) Method = NativePDF!
2) PDF Conformance = None
3) Use paper Size from Print Specifications = ON

i see you need to specify these additional settings for the data export,  enhancement request can we then set these values to default based on the application preference to use native PDF,  method defaults to NativePDF!,  use the paper size from the print specification defined for the datawindow default to yes.

application 
additional properties 
pdf export

Data Export
1) Method = NativePDF!
2) PDF Conformance = None
3) Use paper Size from Print Specifications = ON

Hi Alex;

  I was able to generate an 11 x 17 PDF file with no problems on my test systems using PB2021 build 1288 on W10 21H1 build 19043.1288.

  Here are the settings in the DWO that I used in my testing ...

General Tab
1) Units = inches

Print Specifications
1) Orientation = Landscape
2) Size = 11x17
3) Source = Default

Data Export
1) Method = NativePDF!
2) PDF Conformance = None
3) Use paper Size from Print Specifications = ON

The generated PDF was 11x17 as verified by Acrobat Reader and FireFox's PDF feature. All data lined up OK in the PDF as per the DW Painter.

Please try the above.

HTH
Regards ... Chris

Hi Alex;

  I was able to generate an 11 x 17 PDF file with no problems on my test systems using PB2021 build 1288 on W10 21H1 build 19043.1288.

  Here are the settings in the DWO that I used in my testing ...

General Tab
1) Units = inches

Print Specifications
1) Orientation = Landscape
2) Size = 11x17
3) Source = Default

Data Export
1) Method = NativePDF!
2) PDF Conformance = None
3) Use paper Size from Print Specifications = ON

The generated PDF was 11x17 as verified by Acrobat Reader and FireFox's PDF feature. All data lined up OK in the PDF as per the DW Painter.

Please try the above.

HTH
Regards ... Chris

NATIVEPDF_GENERATED.pdf (407KB)

using NativePDF!

Created attachment 9125
NATIVEPDF_GENERATED.pdf (407KB)

using NativePDF!

GHOSTSCRIPT_GENERATED.pdf (187KB)

ghostscript generated pdf

Created attachment 9124
GHOSTSCRIPT_GENERATED.pdf (187KB)

ghostscript generated pdf

*Phenomenon: DATAWINDOW with Print Specification Paper Size 11 x 17 in, landscape is saving as PDF in papersize 8x11, landscape


*Reproduce Steps: save as PDF in native PDF.  save as pdf using Ghostscript 


Remarks:  we want to get rid of ghostscript.  please enhance the NativePDF!  to save in the paper size definition of the DW

*Phenomenon: DATAWINDOW with Print Specification Paper Size 11 x 17 in, landscape is saving as PDF in papersize 8x11, landscape


*Reproduce Steps: save as PDF in native PDF.  save as pdf using Ghostscript 


Remarks:  we want to get rid of ghostscript.  please enhance the NativePDF!  to save in the paper size definition of the DW