Bug 6497

Language(English/Hebrew) Issue 11 May, 2021

Marina Grafit
28 April, 2021
Product: PowerBuilder Category: Controls & UI
Version: 2019 Build: 2170
Classification: Issue Publishing: Public
Priority: P2
Status: Reproducing Reason:
Communication Status: Waiting for Customer
Kai Zhao @Appeon 11 May, 2021
#16
PB 125 case

Hi Marina,

I reproduced the issue but found that PB 12.5 has the same behavior on our end. Please try the attached PB 12.5 application to see if it works well on your side.

Please modify it to make it work well on PB 12.5 and send it back to us, and please also provide the detailed PB 12.5 version you are using for more study, thanks.

Regards,
ZhaoKai
Mark Lee @Appeon 06 May, 2021
#15
Hi Marina,

Thanks for meeting with us!
You demonstrated the issue in the meeting. The issue is that on column A where its input method is on English, after switching to another window with another column B with input method Hebrew and reopening window with column A, its input method becomes Hebrew (in PB 12.5, it is still in English)
 
BTW, you don't have PB 12.6 to verify its behavior. Your region's language is set to Hebrew (Israel).
 
We will try to reproduce the issue locally based on the information we gathered in our meeting. We will keep you updated!

Regards,
Mark Lee
Mark Lee @Appeon 05 May, 2021
#14
Hi Marina,

My email address is mark.lee@appeon.com.

Regards,
Mark Lee
Marina Grafit 05 May, 2021
#13
Hi Mark,

What is your email so I can send you the zoom meeting.

Regards,
Marina
Mark Lee @Appeon 30 April, 2021
#12
Hi Marina,

Ok, no problem.

Regards,
Mark Lee
gili galili 30 April, 2021
#11
Hi Mark,

For now let's scheduler the meeting on 6.5.21 at 3:30 pm (UTC+8)
We will send you the connection details on 6.5.

Regards
Marina
Mark Lee @Appeon 30 April, 2021
#10
Hi Marina,

According to our current schedule, we can only arrange the meeting with you for 6.5.21 at 3:30 pm (UTC+8).

Besides, it would be easier for us to reproduce and analyze this issue if you could directly provide a reproducible sample case(with PBT/PBL) and a video for us. Thanks in advance.

Regards,
Mark Lee
gili galili 29 April, 2021
#9
What about  4.5 /5.5 /6.5?
Mark Lee @Appeon 29 April, 2021
#8
Hi Marina,
 
Sorry that since we will have a International Labour Day holiday so we can't have a meeting with you on Monday 3.5.21.
Can we reschedule the meeting for Friday 7.5.21 at 3:30 pm (UTC+8)?

Regards,
Mark Lee
gili galili 29 April, 2021
#7
Hi ZhaoKai,

We don't wort tomorrow and you probably don't work on Sunday 2.5.21
So, lets scheduler the meeting on Monday 3.5.21  at 3:30 pm (UTC+8) 
We can provide a zoom link on Monday.

Regards,
Marina
Kai Zhao @Appeon 29 April, 2021
#6
Hi Marina,

What’s your time zone? Does our time tomorrow at 3:30 pm (we are in UTC+8) work for you?

If this time doesn’t work for you, please let us know when you can make the session and provide TeamViewer ID & Password for me. Thanks!

Regards,
ZhaoKai
gili galili 29 April, 2021
#5
Hi ZhaoKai,

We will appreciate if you connect to our computer via Team Viewer or Any Desk to see all the issues and all the details of our environment.
When we can scheduler this meeting?

Regards
Marina
Kai Zhao @Appeon 29 April, 2021
#4
Hi Marina,

Thanks for reporting the issue. But I did not reproduce the issue with PB 2019 build 2170 on Windows 10 (English) or Windows 10 (Hebrew). Please provide the information below for more study. Thanks!

1 Do you get the issue on PB IDE or exe?
2 Does it work well on other machines?
3 The detail OS version.
4 The screenshot of all tabs on region and language settings.
5 A simple PB case and detailed steps to reproduce the issue.
6 A video to show the issue and help us reproduce the issue.

Regards,
ZhaoKai
Chris Pollach @Appeon 28 April, 2021
#3
Hi Nestor;

  I have added you to this ticket and changed the priority to a P2.

Regards ... Chris
Chris Pollach @Appeon 28 April, 2021
#2
email from Nestor ....

---------------------------------------------------------------------
Dear Appeon team,

Just to bring into attention that issues on right to left behavior AKA RTL , are presented as critical showstopper issues on end users for our customers in the territory.

Please assign it a higher priority

Thank you

Nestor Cohen • Technology Director for Business Solutions
NessPRO, Ness Technologies
Chris Pollach @Appeon 28 April, 2021
#1
Hi Marina;

 Thank you for bringing this issue to our attention. I will now transfer this ticket over to the main Support / Engineering team for their review and feedback on this PB 2019Rx behaviour vs 12.x.

Regards ... Chris
Marina Grafit 28 April, 2021
Hello,

In PB 12.5 :
When the focus is on a field that is NOT configure RightToLeft in DW ,the default is English(when the user start to type - English), then the user switches language ALT+Shift to Hebrew (start to type - Hebrew), moves the focus to another field in DW, returns to previous field and the language is still Hebrew (it remembers language the last use) even though the field is NOT configure RightToLeft in DW.

In PB2019 we face a problem that it doesn't remember the last used language. 

Regards,
Marina
OS:
Windows 10
Platform:
64-bit
Database Type:
Oracle
Database Version:
12c Standard Edition Release 12.2.0.1.0 - 64bit Production