Bug 1754

load rich text edit module error 13 January, 2021

Vincent Martinet
16 October, 2018
Product: PowerBuilder Category: Controls & UI
Version: 2017 R2 Build:
Classification: Issue Publishing: Public
Priority: P3
Status: Closed Reason: RESOLVED
Mark Lee @Appeon 13 January, 2021
#7
Hi Vincent,

Thank you very much for your response!
We then proceed to close this ticket, please remember that you can always open another ticket in case you need it.
Have a nice day!

BTW, The built-in Rich Edit Control will no longer be eligible for technical support in the coming PB 2019 R3:
https://www.appeon.com/developers/obsolete-features-in-powerbuilder-2019R3.html 

Regards,
Mark lee


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From: MARTINET Vincent
Time: Wednesday, 13 January, 2021 (Wed) 16:48
Hey Mark
 
Thank’s for your response. I was already in “Built-in TX Text Control”. So I will have any problem in the future.
 
Best regards
Mark Lee @Appeon 29 December, 2020
#6
Hi Vincent,

I suggest that you upgrade your PB application to Appeon PowerBuilder 2019 R2 GA (build 2353) or Appeon PowerBuilder 2017 R3 GA (build 1915). In these versions,  we've incorporated back the very same OEM implementation and version of the TX Text Control that was incorporated in PowerBuilder 12.6, in addition to the existing RichText editor options: "Built-in Rich Edit Control" and "TX Text Control ActiveX X14 Professional/Enterprise". 
 
This new built-in TX Text Control does not require any separate purchase or license activation and will theoretically work the same as the one incorporated in PowerBuilder 12.6. So if it does work in PB 12.6 but does not in PB 2017, kindly please test it against these versions of Appeon PowerBuilder 2019 R2 GA (build 2353) or Appeon PowerBuilder 2017 R3 GA (build 1915) and make your impact on the product's evolution. Your valuable feedback will help us build a product in the near future that works better for you.
 
Please refer to the below steps to test your reported issue:
1.       Download and install these versions Appeon PowerBuilder 2019 R2 GA (build 2353) and Appeon PowerBuilder 2017 R3 GA (build 1915) from https://account.appeon.com/download. (requires login) 
2.       In PB IDE, open your application and go to Application (object) --> Additional Properties --> Richtext Edit tab --> switch to Built-in TX Text Control) --> OK.
3.       Save the changes and begin your test.

Regards,
Mark Lee
Vincent Martinet 28 December, 2020
#5
For my last remark ...

When you said "BTW, The built-in Rich Edit Control will no longer be eligible for technical support in the coming PB 2019 R3:". What will replace this component ?

I use "RichTextEdit" control included in PB ("Insert", "Control", "RichTextEdit"). If i may not use this controle, how can i replace it ?

Best regards
Vincent Martinet 28 December, 2020
#4
Hi everybody

sorry for my late answer.

1. When you get an error opening RichTextEdit control in PB IDE:
No, it arrived only on runtime environment. SO PB is not installed
2. If you get the error in runtime environment, please also check if the same files exist.
I transmit to my team and we will verified that next time but we generally copy all the kit with our program.
 
3. If you still have the issue even though the above DLL files are all there:
Please uninstall PB and reinstall it after you disable the anti-virus software or Windows Defender.
No, it arrived only on runtime environment. SO PB is not installed

When you said "BTW, The built-in Rich Edit Control will no longer be eligible for technical support in the coming PB 2019 R3:". What will replace this component ?

Thank's for your answer and have a nice end of year.

Best regards
Mark Lee @Appeon 28 December, 2020
#3
Hi Vincent,

I would like to check with you if the response provided has been helpful enough to resolve your case. If so, can we proceed to close the ticket?. 
Otherwise, do let us know if we can provide you with any further assistance and keep in mind that you are always welcome to open another ticket in case you need it.

BTW, The built-in Rich Edit Control will no longer be eligible for technical support in the coming PB 2019 R3:
https://www.appeon.com/developers/obsolete-features-in-powerbuilder-2019R3.html 

Regards,
Mark lee
Mark Lee @Appeon 17 October, 2018
#2
Hi Vincent,

1. When you get an error opening RichTextEdit control in PB IDE:
Please check if you have the following files in the install folder (Default: C:\Program Files (x86)\Appeon\Shared\PowerBuilder)
PB R3 :
pbrtc170.dll, PBTCTEXT170.DLL, PBTXTEXT170.DLL, TER25.dll, WRS9.dll, spell32.dll, PDC32.dll, WRW9.dll, HTS20.DLL, ssts.dll, SSGP.dll, TXML2.dll

PB R2 :
pbrtc170.dll, PBTCTEXT170.DLL, PBTXTEXT170.DLL, TER24.dll, WRS8.dll, spell32.dll, PDC32.dll, WRW8.dll, HTS19.DLL, ssts.dll, SSGP.dll, TXML2.dll
 
Other reference link for more details:
https://www.appeon.com/support/documents/appeon_online_help/pb2017r3/application_techniques/ch35s04.html 

2. If you get the error in runtime environment, please also check if the same files exist.
 
3. If you still have the issue even though the above DLL files are all there:
Please uninstall PB and reinstall it after you disable the anti-virus software or Windows Defender.

Regards,
Mark Lee
Govinda Lopez @Appeon 16 October, 2018
#1
Hi Vincent,

I will transfer your ticket to our engineering team for further analysis. We will keep you posted on the results here.


Regards,
Vincent Martinet 16 October, 2018 
*Phenomenon:
Lors de l'ouverture d'un écran contenant un RICHTEXTEDIT, j'ai le message "load rich text edit module error"

*Reproduce Steps: il suffit d'ouvrir l'écran. Aucun traitement n'est fait à ce moment là.

Remark:
ça fonctionne depuis très longtemps, aucune mise à jour PB ni de notre applicatif sur les postes ayant cette erreur..
Ca fonctionne correctement sur la plupart des postes et pas sur quelques uns.

Quelles sont les vérifications que nous pouvons faire ?
Merci de votre aide
OS:
Windows 7
Platform:
64-bit
Database Type:
ODBC Ingres
Database Version:
10.20