Known issues with license

Issue 1: (InfoMaker online license renewal) Although you have set the "remind me every N days" in the Reminder for Renewal window, if you have not renewed your subscription, the window will pop up every time you log in InfoMaker. Workaround: Disable the "Sign out on exit" option in Account Management so that you do not need to log in every time you start InfoMaker.

Issue 2: (InfoMaker offline license renewal) If you have renewed your offline license in 2017 or 2017 R2, and then if you renew your offline license again after InfoMaker 2017 R3 is installed, your offline license becomes expired when you log into InfoMaker next time. This is caused by an internal change to the offline license renewal file name. To resolve this issue, you activate and renew the offline license again in the InfoMaker IDE.