Troubleshooting Appeon Server

Table of Contents

Loading AEM
AEM Web page cannot display or cannot display correctly in IE 9
Cannot log into AEM in IE 10
Server Error in '/Servlet' Application
Object reference not set to an instance of an object
Fail to pre-compile AEM
The AEM Web page cannot be displayed
Error "500 Servlet jspservlet: ..."
Fail to log into AEM with the default user name and password
Security settings in AEM do not take effect
Appeon Server
Error 10999 - Failed to start new transaction...
JBoss console reports "...Stopped deployment appeonserver.jar..." error
JBoss console hangs during startup process
"Remote connection failed: Message data for non-existent channel"
AEM cannot access WebSphere data sources when global security is on
Appeon Server is dead when dynamically creating a DataWindow
Appeon Server responds to user requests slowly
AEM cannot interface with a particular Appeon Server
"Failed to load the remote interface" error
JDBC/ODBC TDS data type discrepancy on SQL Anywhere
Empty/Null value update error if SQL Anywhere/ASE
Web application does not run when the database is disconnected by exception
"Table or view not found" error
"Table already exists" error
Appeondb is not started when EAServer starts
Fail to ping appeondb data source
Fail to ping appeonsample data source
Fail to ping data sources for SQL Server 2000
" [Microsoft][SQLServer 2000 Driver for JDBC]Error establishing socket."
"java.sql.SQLException:[Microsoft][ODBC SQL Server Driver]Connection is busy with results for another hstmt" Error when using the Microsoft SQLServer database
Error converting data type varchar to datetime
"ORA-01461" error in AEM when test a data source
"oracle 9i failed: System.Data.OracleClient requires Oracle client software version 8.1.7 or greater"
Procedure 'appeon_procdataobjects' not found
EAServer 6.x startup error
Fail to start Appeon Server on JEUS
Status Monitor exits after restarting Appeon Server for WebLogic in Linux
The data source test will fail if the Shared memory is checked
"Library used incorrectly" error
Appeon Server Cluster
Loading application is slow when Appeon Cluster works in virtual machines
Retrieving data is slow when Appeon Cluster works in virtual machines

This section contains general information regarding troubleshooting problems related to Appeon Server and AEM - the Appeon Server Manager. If you cannot resolve the problem using the troubleshooting guide, please contact technical support at