Bug 7334

Transportes Cruz del Sur 08 October, 2021

Gerencia Sistemas
05 October, 2021
Product: PowerBuilder Category: Other
Version: 2019 R3 Build: 2703
Classification: Issue Publishing: Public
Priority: P3
Status: Analyzing Reason:
Communication Status: Waiting for Customer
Aubrey Lin @Appeon 08 October, 2021
Hi Gerencia,

We didn't reproduce the issue on our side. In our experience, to stop McAfee from blocking the exe, McAfee requires providing the exe detected. So we suggest you contact MacAfee and report this issue providing the exe detected, or you can sign the application so that McAfee won't consider it malicious.

Kai Zhao @Appeon 05 October, 2021
Hi Zahib, 

Thank you for reporting this issue! We have been working on it and will need some time to figure it out, we will get back to you if we need additional information or any progress we would make.

Chris Pollach @Appeon 05 October, 2021
Hi Gerencia;

  We currently do not have any logged issues with the McAfee AV and PB2019R3 other than a few customers that needed to updat their AV or put an exclusion into the McAfee AV system.

   I will now transfer this ticket over to the main Support / Engineering Team to see if they have any further advise for you on this AV issue.

Regards ... Chris
Gerencia Sistemas 05 October, 2021
captura_mcafee_2.png (361KB)

Dear Chris:

On the contrary, this is starting to happen when we update de McAfee Agente. It only happens on those pcs where we update the McAfee. There is the version i put, everyone can check it out.

¿any suggestions?
Chris Pollach @Appeon 05 October, 2021
Hi Gerencia;

  The most likely cause is that you have an older version of McAfee as Appeon tests its new IDE builds with all the major anti-virus software vendors with McAfee being one of them. During this process, we often advise these AV vendors to any changes in our EXE generation so that they can alter their AV definitions accordingly.

  Please contact your infrastructure team or the McAfee vendor for an update. 

Regards ... Chris
Gerencia Sistemas 05 October, 2021
captura_mcafee.png (102KB)

My "exe" that i create from PB 2019R3 is detected by MCAFEE vs

*Reproduce Steps:
I only generated my exe as i always did, which name is "agencias.exe"

McAfee says: "its a troyan"
Windows 10
Database Type:
Database Version: