Bug 6737

Can't run PB on server after log-out on local machine 08 June, 2021

Peoter Veiberman
08 June, 2021
Product: PowerBuilder Category: Other
Version: 2019 R2 Build: 2353
Classification: Issue Publishing: Public
Priority: P3
Status: Closed Reason: RESOLVED
Kacie Chen @Appeon 08 June, 2021
#3
Hi Peoter,

Thank you very much for your response!
 
We then proceed to close this ticket, please remember that you can always open another ticket in case you need it.

Regards,
Kacie
Peoter Veiberman 08 June, 2021
#2
Hi,

Yes, you're right, the "Sign out on exit" wasn't checked on local, but checked on server. Now all is working.
Thank you,- you can close this ticket
Kacie Chen @Appeon 08 June, 2021
#1
Hi Peoter,

This is weird. I tried on our side using PowerBuilder 2019 R2 2353, Windows 10/64 bit & Windows Server 2019 Datacenter/64 bit but can't reproduce your issue.

Can you please..
1. Go to PB > Account management on your local machine and see whether you have checked 'Sign out on exit'. If so, after closing PB IDE, directly go to Appeon website and see if the account is still logged in. 
2. Go to Account management on your local machine, click 'Sign out' and then close PB. Afterwards, go to Appeon website and see if the account is still logged in.

BTW, please note that Windows Server 2019 is not supported by PowerBuilder IDE.
https://docs.appeon.com/pb2019r2/release_bulletin_for_pb/ch01.html

Thanks,
Kacie
Peoter Veiberman 08 June, 2021
*Phenomenon:
Can't run PB on server after log-out on local machine

*Reproduce Steps:
-Open PB IDE on local machine (Windows 10/64 bit); using private license I have.
-Close PB IDE on local machine.
-Trying to start PB IDE on the server (Windows Server 2019 Standard/64 bit) - USING THE SAME LICENSE.
-Got error "The account already logged to PowerBuilder.....". So, I have to kill process via Appeon website each time when I have to start PB on the server (after log-out on local machine).

Remarks:
IT IS NOT HAPPEN WHEN I LOGING-OUT ON SERVER AND START ON LOCAL THEN.
OS:
Windows 10
Platform:
64-bit
Database Type:
Database Version: