Bug 4874

Showing Error Already logged In 03 July, 2020

RITIKA Riti
30 June, 2020
Product: PowerBuilder Category: License
Version: 2017 R3 Build:
Classification: Publishing: Public
Priority: P1
Status: Analyzing Reason:
armando herrera @Appeon 03 July, 2020
#3
Hi Ritika, 

I'm checking with you if the response provided to you was helpful enough to resolve
your case. If so, can we proceed to close this ticket?.
 
Otherwise, do let us know if we can provide you with any further assistance.


Also, please keep in mind, that you are always welcome to open another ticket in case you need it.


Regards!
RITIKA Riti 30 June, 2020
#2
Thanks, it is resolved
Chris Pollach @Appeon 30 June, 2020
#1
Hi Ritika;

  This is normally an issue where you have another instance of PowerBuilder running that was not shut down properly or is still running on another machine. If the latter, return to the secondary PC and close the PB IDE.

  If the issue is because the IDE was not closed properly, you can end the current session by forcing a logout. Here is the URL to your User Center on the Appeon Website where you can perform the logout process:

https://account.appeon.com/logout-user/pb

  Note that you must be a license administrator in your organization to perform this action. If you are not, please contact the person in your organization that has this authority to perform the logout.

Regards ... Chris
RITIKA Riti 30 June, 2020
#0
*Phenomenon:

Showing Error Already logged In while logging
*Reproduce Steps:

Please try to login in appeon
Remarks:
OS:
Windows 7
Platform:
32-bit
Database Type:
Database Version: