| Product: | PowerServer Web/Mobile | Category: | Other |
| Version: | 2017 | Publishing: | Public |
| Status: | Reproducing | Priority: | P2 |
| Classification: | Issue | Resolution: |
Hi Mukul, I had setup ASE 15.7 database with charset ‘roman8’, and the Chinese character displays well with the settings below in AEM. 1 Go to AEM > Server > Resources > Data Source to set extend options to CHARSET= 'iso_1'. 2 Go to AEM > Application > Data Transfer > Charset to set database charset to iso_8859-1 and client-side charset to Chinese. Please try the above settings on your end and see if it works. If there is still the issue, please provide the dbparm of SQLCA which you used in PB to us for more study, thanks. Regards, ZhaoKai
Hi Mukul, I had setup ASE 15.7 database with charset ‘roman8’, and the Chinese character displays well with the settings below in AEM. 1 Go to AEM > Server > Resources > Data Source to set extend options to CHARSET= 'iso_1'. 2 Go to AEM > Application > Data Transfer > Charset to set database charset to iso_8859-1 and client-side charset to Chinese. Please try the above settings on your end and see if it works. If there is still the issue, please provide the dbparm of SQLCA which you used in PB to us for more study, thanks. Regards, ZhaoKai
RE Bug 1739 Wrong Chinese character display on screen.msg (118KB) Attaching error screen shot after changing to roman8
Created attachment 1900 RE Bug 1739 Wrong Chinese character display on screen.msg (118KB) Attaching error screen shot after changing to roman8
locales.dat (22KB) Hello Zhao Kai, We tried as suggested by you but issue remains same. roman8 is not working. Attaching locales.dat
Created attachment 1899 locales.dat (22KB) Hello Zhao Kai, We tried as suggested by you but issue remains same. roman8 is not working. Attaching locales.dat
Hi Mukul, Please follow steps to give a try. 1 Refer to article below to add charset 'roman8' in PowerServer. https://www.appeon.com/support/documents/appeon_online_help/2017/server_configuration_guide_for_net/Data_Transfer.html#Charset_options 2 Go to AEM > Application > Data Transfer > Charset to change the Database Charset to 'roman8'. If there is still the issue, please provide information below to us for more study, thanks. And I am trying to create a database with charset 'roman8' to reproduce the issue. 1 Please provide the file below on PowerServer machine to us for more study, thanks. C:\sybase\locales\locales.dat 2 Provide the result of SQL below: select * from master.. syscharsets order by id Regards, ZhaoKai
Hi Mukul, Please follow steps to give a try. 1 Refer to article below to add charset 'roman8' in PowerServer. https://www.appeon.com/support/documents/appeon_online_help/2017/server_configuration_guide_for_net/Data_Transfer.html#Charset_options 2 Go to AEM > Application > Data Transfer > Charset to change the Database Charset to 'roman8'. If there is still the issue, please provide information below to us for more study, thanks. And I am trying to create a database with charset 'roman8' to reproduce the issue. 1 Please provide the file below on PowerServer machine to us for more study, thanks. C:\sybase\locales\locales.dat 2 Provide the result of SQL below: select * from master.. syscharsets order by id Regards, ZhaoKai
Character set for all DDE ASE servers are Character Set = 4, roman8 I will share Locale also soon
Character set for all DDE ASE servers are Character Set = 4, roman8 I will share Locale also soon
Hi Mukul, What’s the detail ASE version you are using? What’s the charset setting on your ASE database server? Does PB application work well on the PowerServer machine? Please provide the file below on PowerServer machine to us for more study, thanks. C:\sybase\locales\locales.dat And please refer to below article to provide the Appeon server log and Appeon error log to us too, thanks. http://support.appeon.com/index.php?/Knowledgebase/Article/View/50/0/what-you-can-provide-to-us-for-further-debugging-when-you-run-into-the-appeon-server-related-issues Regards, ZhaoKai
Hi Mukul, What’s the detail ASE version you are using? What’s the charset setting on your ASE database server? Does PB application work well on the PowerServer machine? Please provide the file below on PowerServer machine to us for more study, thanks. C:\sybase\locales\locales.dat And please refer to below article to provide the Appeon server log and Appeon error log to us too, thanks. http://support.appeon.com/index.php?/Knowledgebase/Article/View/50/0/what-you-can-provide-to-us-for-further-debugging-when-you-run-into-the-appeon-server-related-issues Regards, ZhaoKai
Send screen shot over the email to tom.jiang@appeon.com
Send screen shot over the email to tom.jiang@appeon.com
Hi Mukul, I will try to reproduce the issue. Please let us know your ASE charset setting. Regards, Tom Jiang
Hi Mukul, I will try to reproduce the issue. Please let us know your ASE charset setting. Regards, Tom Jiang
Hi Mukul, I will transfer your ticket to our engineering team for further analysis. We will keep you posted on the results here. Regards,
Hi Mukul, I will transfer your ticket to our engineering team for further analysis. We will keep you posted on the results here. Regards,
Hi, Mistakenly put the product as Powerbuilder should be PowerServer Web but can't edit the details.
Hi, Mistakenly put the product as Powerbuilder should be PowerServer Web but can't edit the details.
Chinese_char_issue.docx (341KB) Hi, I re-attached the file which includes the charset setting in AEM for your reference. Regards, Elena
Created attachment 1881 Chinese_char_issue.docx (341KB) Hi, I re-attached the file which includes the charset setting in AEM for your reference. Regards, Elena
Chinese_char_issue.docx (93KB) *Phenomenon: For CN, our client-server version display the chinese character correctly but not in web version *Reproduce Steps: Remark: Please see attached document as a proof.
Created attachment 1880 Chinese_char_issue.docx (93KB) *Phenomenon: For CN, our client-server version display the chinese character correctly but not in web version *Reproduce Steps: Remark: Please see attached document as a proof.
